Discover the world's most intuitive hotel CRM.
For your automated guest communication
Simplifies profitable guest communication with an intuitive tool to optimise the guest experience and internal processes in the hotel.
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INTELLIGENT
Guest profile
All guest data at a glance thanks to the interface to the PMS.
AUTOMATISED
Campaigns
Personalised communication - implemented quickly and flexibly.
WITH LIVE AVAILABILITY
Offers
Create attractive offers in less than two minutes.
profound
Analytics
More insights for more targeted marketing
Individual
Correspondence & multi-channel
Effortless organisation of your guest communication via email and WhatsApp.
Our products for your flight
How to personalise your automated communication
Intelligent
Guest profiles
Thanks to the interface to the PMS, all guest data is available at a glance. Whether interests, booking behaviour or personal notes - everyone in the team always knows about the guest.
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Hotels that use smart host realise up to
32x ROI
AUTOMATISED
Campaigns
Delight your guests with personalised campaigns via email, WhatsApp and SMS - optimised and data-driven. With automated pre- & post-stay surveys, upselling and review management has never been easier.
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‘We started with the campaign module years ago. It is so clear and simple that it was only logical to expand it into an offer manager.’
Andrea Kogler | OWNER
WITH LIVE AVAILABILITY
Offers
Smart Host uses data to identify times of low demand and create tailored offers that maximise room occupancy. And all in less than 2 minutes!
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23% of all bookings
in our hotels are generated by Smart Host
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Analytics
More insights for more targeted marketing Smart Host Analytics is more than just reporting - it is the management tool for the modern hotel industry. Simple, efficient and tailored exactly to what hoteliers need today.
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+30% conversion rate
reach companies that work data-driven
individual
Correspondence & Multi-Channel Communication
Correspond with guests without having to switch between software and maintain an overview even when staff are absent - whether it's newsletters, offers or correspondence, your team offers your guests a standardised experience that meets your hotel's standards, including digitally, via email or WhatsApp.
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‘We can no longer imagine life without Smart Host. If only because of the design and layout. Previously, we were still sending out mailings in the traditional way from our PMS; it's simply not an attractive design and we've found a very good solution with Smart Host.’
ANn-CATrin rüttimann | head of sales & Marketing
Simple, clear, intuitive.
Just take a look!