Digital but personal
Smart correspondence manager
Effortless organisation of your guest communication.
free DEMO
Wait a minute ... what does a correspondence manager do again?
The correspondence manager bundles all messages in one place - whether email, WhatsApp or SMS. This allows hotels to maintain an overview and respond quickly, personally and in their own style. This saves time, ensures clear processes and makes guest communication very simple.
Transparent & organised
Correspondence management
Respond to guest enquiries about offers in just a few seconds with the help of templates developed individually for you in your own design.
Concrete & clear
The offer overview
We show you the complete guest communication for each offer. This allows your reception to quickly recognise the guest's needs, respond to them and thus increase conversion many times over.
Comprehensive & performant
Multi Channel communication
Reply to your guests on all channels: by email, WhatsApp and SMS. Keep an overview in the Smart Host Correspondence Manager.
What does multi-channel correspondence look like from the guest's perspective? Find out in the video!
watch video "Guest Journey"
Multi-channel sounds complicated? It's not! This video shows you how easy it is to create multi-channel messages with Smart Host!
watch video "Tutorial"
Channel of choice
With Smart Host multi-channel correspondence, you can reach your guests on all channels: by email, WhatsApp and SMS. Whether newsletter, pre-stay & post-stay, autopilot campaign or even direct message. You can keep track of everything in the Smart Host Correspondence Manager. Find out exactly how this works in the free multi-channel guide!
download guide
Efficient & Effective
Your correspondence
Text modules that quickly but personally cover common topics
To-do lists for smooth teamwork
Templates for all correspondence in your hotel design