Automated or self-directed
Smart campaigns
More than just newsletters - campaigns for all eventualities including automatic translations into other languages and AI-based text generation
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Wait a minute ... what exactly are campaigns?
Campaigns are personalized messages that hotels automatically send to their guests via email or WhatsApp - at the right moment, e.g. to arouse interest in a new booking, with information on check-in before arrival or to wish them a happy birthday. Thanks to pre-segmented guest data, you can make the content relevant and personal and encourage bookings along the way. Efficient for the hotel, pleasant for the guest.
Optimised & magical
The wonder campaigns
Fills booking gaps with an individual AI-driven campaign plan that can be triggered by you with the right selection and at the right time.
Flexible & individual
The campaign construction kit
Creates your own recipient selections, such as inactive regular guests, families with school-age children and many more. e.g. inactive regular guests, families with school-age children, spontaneous bookers and many more.
Automatic & diverse
The autopilot campaigns
Once activated, these campaigns are sent to the guest fully automatically at the appropriate time based on various trigger points along the guest journey.
Insights & Feedback
Pre- & Post-Stay Surveys
Gather your guests' preferences in advance to personalise their stay even more and collect stay-related feedback afterwards and efficiently cushion negative reviews.
Discover Smart Host, our vision and find out what our customers have to say about our product.
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Optional & customised
Campaign assistance
Saves time and staff: Smart Host takes care of the creation of your campaigns, including design and copywriting
Champagne is not JUST A sparkling wine
Are you still writing newsletters or are you already sending campaigns?
What makes Smart Host different from a newsletter tool? Connected to your PMS, you send to the right target group at the right time, whether it's exciting new offers, guest surveys or newsletters. In many places you have the option to use AI for content creation and you can find all benchmarks and statistics clearly organised in the details.
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Intuitive & user-friendly
Your campaign tools
Segmentation by demographics, loyalty, interests, booking behaviour and more
Design without limits with the Smart Host Editor
Text generation and optimisation thanks to artificial intelligence
Translations in up to 30 languages with one click
Success measurement in transparent reporting